Contacting Technical Support:
Before contacting technical support, please have the following
- Peake Research tool model number (examples; R5/FCX3-16, R5/SRS).
- Year and model of the car. ( example "2007 X3" )
- Tool purchase date or serial number, see below.
- Tool firmware # (press "Go" while plugging in tool)
- Engraved number on side of tool. (very faint)
Phone support: 1-800-231-6861 (non US 408-369-0406) Hours
9am to 3pm PST
Important Note: Unfortunately, we are unable to provide assistance
with code related questions, as we are not knowledgable in the field
of automotive trouble shooting.
here to email Tech Support
Replacement manuals for our